Our Mission: Honesty & Integrity
Our Company Culture
Technicians and Customers Alike are Family to Us!
As a family-owned and veteran-operated business, our core principles and values are an essential part of who we are and what we do. We believe in being honest and respectful in all of the services we provide, and we believe that every customer deserves the same level of outstanding quality that we’d want for our own loved ones. To accomplish that goal, it was important to our owner Bill Eisenhauer that we assemble a team of qualified technicians who share those values and have the same level of commitment to quality and service.
When new technicians join our team, they’re joining a family of customers and professionals that take care of each other in every way they can. We make sure that every member of our team knows what our values are, what kind of company culture we encourage, and how to provide our valued San Antonio customers with the same level of care that we’ve been delivering since 1972.
Bringing Our Team Together
At IKE’s Air Conditioning, we believe that a team that works together provides customers with a better service experience. We want our technicians to share their knowledge and expertise with each other and always come together to solve your most difficult heating and air conditioning problems. That’s why we invest in team-building activities and company bonding exercises to strengthen the connections between our team and our community. With a stronger company culture, we can offer you collaborative solutions that deliver better results.
Our Team-Building Activities Include:
- Company fishing trips
- Company cookouts
- Getting involved in our community
- And more!
Continuing to Educate Ourselves for Your Benefit
The HVAC industry is constantly evolving, and our family takes the necessary steps to evolve with it. IKE’s Air Conditioning is always taking the time to learn about the latest and greatest heating and cooling innovations. Our continuing education seminars ensure that our team has all the knowledge they need to keep providing you with the most effective and reliable services possible, while keeping our company culture strong. Plus, as NCI-certified technicians, we hold ourselves to a higher standard of quality and performance, and we’re always looking for new ways to deliver exceptional results to our customers.
Bringing Our Culture into Our Services
Our company culture revolves around three key principles – honesty, integrity, and commitment. We’ll never try to trick you with hidden fees or unnecessary upsells, and we’ll always be completely transparent about our services and prices. We truly care about your comfort, and our commitment extends beyond standard service hours. With 24/7 emergency services and our personal 100% satisfaction guarantee, every member of our family is always ready to get you the help you need, when you need it.
They went well beyond what was necessary to ensure that the system performed as designed. The installation was professional, clean, and worked efficiently.- Ramon Ruiz
The men were very professional and got the work done. They didn't mess around. They were also very friendly.- Mary Y.
I was extremely apprehensive and stressed about this major purchase. Ike's staff put me at ease and I was impressed with their confidence and workmanship. They were extremely knowledgeable and polite. I would highly recommend it.- Linda G.
This is the second time I have used Ike's A/C. I will be using them again in the future.- Satisfied Customer
My family has been using Ike's for over 40 years. Always professional and courteous.- Sean
We Prioritize Honesty & Integrity
100% Customer Satisfaction Guaranteed
Flexible & Affordable Financing Options Available
Our Fully Stocked Warehouse Saves You Time on Delivery & Repairs
Technicians Available 24/7
Proudly Family-Owned & Veteran Operated